Kit support
The kit is built so you should not need support: six documents per language, a validator and a self-test that checks your keys before you run anything. But when something does not add up, here is exactly how to ask for help — and what you can fix yourself in two minutes.
Write to us by email
Address: medicpc51@gmail.com. We reply within 2 business days. It is email, not chat: no promise of an answer in minutes and no 24/7 support — and we would rather say that up front than leave you staring at an empty chat window.
So the first reply is useful, include:
- Your n8n version (bottom-left menu of your instance).
- Which flow and which node number (for example “01, node 05 DeepSeek”).
- The literal error message, plus the HTTP status code if there is one.
- What you already tried, even if it was “restarted the container”.
- Your
.envfile without values: key names only, never the keys.
Never send API keys, passwords or card details. We do not need them to diagnose anything and we do not ask for them.
What solves 80 % of the emails
| What you see | Real cause | Fix |
|---|---|---|
403 from Google Places | The key lacks the “Places API (New)” API, or billing is not enabled | Enable the API on the right project and confirm the key is restricted to it |
400 mentioning “field mask” | The X-Goog-FieldMask header was edited and lost the places. prefix | Restore the original mask; any field you add keeps the prefix |
AI returns an empty content | The model spent its budget reasoning | The kit already sends thinking: disabled — check you did not change the node body |
| 0 items on the second run | Deduplication by placeId with a 5,000 memory across runs | Clear Deduplication History on node 04 |
| Only 20 businesses per run | Pagination stopped on page one | Check that nextPageToken is still in the mask and the 3-page cap is intact |
401 from DeepSeek | Key revoked or balance exhausted | Run the kit's self-test against both keys |
| Google Sheets does not write | The sheet is not shared with the service account | Share the sheet with the service-account email as editor |
| No CSV appears | Container write path | The flow writes to the path set on node 10; check it exists and is writable |
Every one of these is covered in document 04 — Common errors inside the kit, with the exact message and the step-by-step. Start there: it is usually faster than an email.
What support does cover
- That the flows import and run on the n8n versions the kit declares.
- Material errors: a step that does not match reality, a broken link, an ambiguous instruction. If the mistake is ours, we fix it and update the package.
- Licensing questions: how many businesses you may serve, what you may resell and what you may not.
- Billing and refunds: local purchases are paid by bank transfer and refunded by the same method; we do not issue a tax invoice. Write to us if you need the details.
What support does not cover (plainly)
- Your n8n installation: Docker, proxies, certificates, backups. That is your infrastructure and it depends on your server.
- Prospecting consulting: which niche to pick, how to write your offer, what to charge. The kit ships verticals and templates; the commercial strategy is yours.
- Custom modifications of the flow or new nodes for your case.
- Results guarantees: we do not promise sales, leads or timelines. The kit automates part of the work; closing is still human.
- Access to your keys: we do not touch your Google, DeepSeek or Sheets accounts, and we do not ask for credentials.
Warranty and refunds
You have 14 days to request a refund without giving a reason, with three exclusions written into the policy so nothing is a surprise: outside the window, repeat requests on the same product, and detected resale. The detail and the exact steps are in the refunds policy.
Before writing: two minutes that save a day
- Run the kit's validator over the JSON files: it tells you whether the file arrived complete.
- Run the key self-test: it separates “bad key” from “API not enabled”, which is the most common and most confusing error.
- Check document 04 with the error message in hand.
- If it still fails, write to us with the five items listed above.